Viruses are often more nuisance than anything else. While they often cause problems with your Windows operating system, and interfere with correct software operation...they rarely do any irreparable damage. Far too often we hear stories from clients who called their computer manufacturer who instructed them to simply re-format their hard drive or re-install all the original software.

This is often NOT necessary and an absolute last resort! Viruses are the most common problem we encounter. Our trained technicians are familiar with recommended virus removal techniques which minimize the potential for any lost data. While it is impossible for us to guarantee virus removal without affecting your important personal data...insuring that your data remains intact is a number one priority. Often, due to the complex nature of some viruses we will offer a flat rate quote for virus removal rather than charging our regular hourly rate.