The BLOCK HOUR package lets you purchase a set number of service hours to be used in a 6 or 12 month period.

• With this package you can call us anytime for your computer and network problems.
• Each hour spent on the repair/maintenance of your computer(s) will be taken off of the total hours in your block hour package.
• Minimum one hour deductible for onsite service after which time will be deduced in 30 minute increments.
• Additional hour sets can be bought if you use up all your allotted hours before the 6 or 12 month period is over.
• Once the 6 or 12 month period is over, the left over hours are no longer useable.

The PER COMPUTER PER MONTH PACKAGE covers the maintenance of all of your computers once a month.

• The package also includes emergency calls during the month for serious problems. (Emergencies are for problems that affect your business productivity and no longer allow you to work on your computer(s))
• Whether the situation is an emergency or not is at the discretion of the attending technician who performs the fix.